Method 1: If you haven’t confirmed the delivery of your order – For this method, you’ve just received your item but have not yet confirmed delivery. The steps are divided into two main stages. First, you confirm receipt of the item and then, you leave a review. Step1: Sign in to My AliExpress Visit the AliExpress website and login to your account. Source: Step2: Confirm the receipt of your order Click on your Orders, select the delivered item, and click “Confirm receipt.” Note that once you have confirmed delivery, you cannot open a dispute. You can only initiate a return if need be. Source:
Step3: On the Leave Feedback for this Transaction page click Leave Feedback Once you have confirmed receipt of the goods, AliExpress automatically asks you to leave feedback. Step4: Rate the seller Rating the seller involves choosing the number of stars you want to give and enter an explanation of your rating. Your feedback should include the quality of the item and the seller’s service
Source: Step 5: Click Leave Feedback
How do I leave feedback on Alibaba?
1. Go to ‘Orders’ > ‘all orders.’ Filter the order type by completed, find the order you would like to leave feedback for and click ‘write a review.’ 2. Fill in the form and then click ‘submit.’
Where can I leave a message in AliExpress?
After complete purchase – Now, to make AliExpress message after buying the product, simply open the product or the order. In case you don’t know how to locate it, open the AliExpress website or mobile app and tap on ‘ My account ‘. On your account page, choose ‘ Order ‘.
Inside this, it is divided into unpaid, to be shipped, shipped, and to be reviewed. Above to be reviewed, you will see view all, tap on the view all button so that you can see all orders and find the seller you wish to contact. After all your AliExpress purchases or orders are presented, tap on the one which you want to leave a message to the seller.
When the order is displayed in full, you will see all its delivery details but if you scroll to the bottom you will see an option to ‘ Contact Seller ‘. Click it and right there you can drop your AliExpress messages in the chatbox for the seller.
How do I add customer reviews to Shopify from AliExpress?
Import unlimited reviews from AliExpress. Display reviews using Judge.me or any review app. – To import reviews, install the app or Chrome extension, then choose the Shopify product to add reviews and enter the AliExpress product URL. You can apply many filters: number of reviews to import, minimum rating/specific rating, reviews with photos, etc.
To import faster, you can create import settings and run multiple imports simultaneously with different settings. You can transfer your imported reviews automatically to Judge.me, or export reviews to CSV and import them to another review app. To import reviews, install the app or Chrome extension, then choose the Shopify product to add reviews and enter the AliExpress product URL.
You can apply many filters: number of reviews to import, minimum rating/specific rating, reviews with photos, etc. To import faster, you can create import settings and run multiple imports simultaneously with different settings. You can transfer your imported reviews automatically to Judge.me, or export reviews to CSV and import them to another review app.
Import unlimited reviews from AliExpress. Run multiple imports at the same time. Apply multiple filters to get the reviews you want Integrate with Judge.me to show reviews or export reviews to another review app Import reviews directly from AliExpress pages with the Chrome extension Build trust and increase conversion rate with review photos and descriptive UGC
Can you talk to someone on AliExpress?
How do I contact AliExpress? You can contact AliExpress by emailing them, starting a chat with a live agent on their website or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
How does AliExpress refund work?
Guaranteed Genuine – Guaranteed Genuine is an additional guarantee that sellers may offer for some of their products sold on AliExpress.com. If the item you purchased under this guarantee is confirmed to be counterfeit, you will get a full refund (shipping costs included) from the seller.
- Scope of Guarantee Not all products on AliExpress.com come with this guarantee.
- Sellers can choose to offer this extra service, and will most likely do so if they have products belonging to the following categories: Fine jewelry, electronic cigarettes, computers, communication devices, consumer electronics, watches, sportswear and accessories.
Guaranteed Protection Period You can submit refund requests up to 15 days after your order has been completed. You can do this by opening a dispute in the order details page. Please note that you can only open one dispute per order. Conditions for Submitting Refund Requests 1.
The product you purchased must be labelled as Guaranteed Genuine.2. You can submit refund requests up to 15 days after your order has been completed. You can do this by opening a dispute in the order details page. Please note that you can only open one dispute per order.3. You will be asked to submit as much evidence as you can to prove that the item you purchased is counterfeit.
How do I talk to a seller on AliExpress?
Contact the Seller on the Store’s page – There is another way to contact the seller. To do it, go to the store’s page. On the main page you will see the envelope icon and the “Contact now” button. You can also contact the seller in an online chat. Remember, you will not be able to access the messages sent from the store’s page. So take a screenshot just in case. So it is better to contact the seller from your personal account as we told before. These messages will always be saved and you will be able to use the history in case of opening disputes.
Can I trust Alibaba Reviews?
Alibaba has a rating of 4.58 stars from 13,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Does AliExpress give points for reviews?
Leave reviews on AliExpress ( 1 point for every review );