To leave a review:
- Sign in to Etsy.com and go to Your account.
- Go to Purchases and reviews.
- Find the item you want to review.
- Choose the star rating next to Review this item.
- Describe the item and the service you received.
- Choose whether to add a photo or video (on the Etsy app) to your review.
- Select Submit Review.
Can you leave an Etsy review without purchasing?
Can You Leave A Review On Etsy Without Buying? Can you leave a review on Etsy if you’re not an actual customer? The short answer is no. In order to leave a review on Etsy you have to have purchased the thing you’re reviewing from an Etsy shop, and you also have to be a registered buyer.
- This means that you can’t leave random reviews for products if you haven’t purchased them, or if you purchased them from the seller on a different platform.
- You also have to be a registered Etsy user, as opposed to having a Guest account.
- You might be wondering why you can’t leave a review without purchasing on Etsy if you bought from the seller somewhere else, but there are good reasons for it.
There are also ways to leave a review if you bought something as a guest, so read on.
How do I get buyers to leave a review on Etsy?
3. Follow-Up Message – Sending a follow-up message once the buyer gets the order is the perfect moment to ask for a review. Simply head over to the “Orders & Shipping” in the Shop Manager and click on the order’s Message button. Use the message to see whether they’re happy with their purchase, and briefly remind them to post a review.
Can Etsy sellers remove bad reviews?
Unless a review violates Etsy’s policies, it can’t be removed. We are prevented by laws in various markets from interfering with consumer opinion regarding the item or service received.
What percentage of Etsy buyers leave reviews?
I only have 64 sales so far, with 29 reviews. That’s 45.3% review ratio, but I have a few people buying multiple listings and leaving only 1 review per order (not per listing), a few “guest” buyers (those won’t leave a review unless they create an ETSY account; so, never), and a few orders that are still in transit.
Should you message buyers on Etsy?
Want to start an Etsy business but don’t know where to start? Watch our Free Workshop, We’ve helped over 9,000 people start their online business selling digital products. No prior experience necessary. Cheers! Sending a message to an Etsy buyer is a great way to make a positive impression and such an easy way to show your appreciation.
- Many sellers miss this opportunity to grow loyal customers, simply by not using the message to buyers option.
- A thank you message is an effective way to provide high-quality customer service without taking any extra time and effort.
- It can be written once and automatically sent to your customer after they place an order.
You also can send it manually to personalize it, but that does take up more of your time. So using this automated message to buyers option is a great way to save time and show appreciation to your customers! Are you taking advantage of this awesome tool on Etsy yet? Or are you not convinced that it’s necessary? Here we will cover some tips for your Etsy message to buyers, with examples, that you can apply directly for your shop.
What is a good message to buyers on Etsy?
3 Etsy Message to Buyers Templates – When it comes to messaging buyers, there are basically two ways to do it. You can message them directly or through something called Etsy Message to Buyers.
- This is a small section that will be sent out as part of your order confirmation email to your customers.
- You want to include things like a brief thank you message, your standard shipping terms and conditions, and any other information that the customer may need.
- Here are 3 templates to get you started:
- Thank you for your purchase! You can expect to see your order within 3 to 5 business days. Feel free to reach out with any questions you may have and be sure to leave us a review. Provide your Etsy Shop link,
- We are so happy to see you found what you were looking for! Our team is finalizing your order details as we speak. Once shipped, you can expect to receive your in 3 to 5 business days. Be sure to leave us a review! Provide your Etsy Shop link,
- Thank you so much for your purchase! We are so sure you are going to love your order that we wanted to give you a discount on your next purchase! Here’s 10% off the next time you visit us. Use code: SALE10.
Use any combination from the above and mix and match as you see fit! These messages will greatly increase your positive feedback and return customer rate! Take your Etsy shop to the next level with data-driven keyword research by industry-leading analytic technology., Contact us today! : Sending Etsy Messages To Buyers: Examples and Templates
How do I leave a review without my name?
Things to know before you leave a Google review: –
- You can’t submit an anonymous review. Google asks every customer/user to sign in with their Google accounts before they have the option to leave a review.
- Businesses cant’ delete the bad reviews by themselves. But in case of a fake review, the business can report
- Your Google reviews will appear publicly with your profile name and picture
- Your Google reviews will appear on Google services across the web, like Maps and Search, and on third-party sites and apps that use Google services to display a Google reviews widget.
- Your Google reviews must comply with Google’s policies. Read more
FYI: You can embed Google reviews widget automatically with EmbedReviews platform. Start a free trial and display your Google reviews now.
Why should I leave a review?
Our consumer research and UX team has interviewed over 100 Trustpilot users to understand why consumers write and read reviews as part of ongoing research to improve our efforts and products. In this two-part article, our UX analyst, Siri Shadduck, goes over the results and what the research revealed.
Offer valuable guidance from people who’ve used the service or product Make it easier for shoppers to decide Attest to a company’s reliability Indicate what’s the best and worse that could happen Give consumers insight about product quality Essentially, consumers read reviews because they trust reviews and they believe that reviews will help them make the right decisions when making a purchase or choosing a company.
But there’s another side to this formula. It’s easy to understand why people read reviews but what’s the motivation behind people that write reviews? That question will give us insight into the reviewer/review-reading dynamic to help us understand the changing environment of consumers – and how creation and consumption of reviews fit within that environment.
To help others make a better buying decision To share an experience To reward a company for good performance
This ranking held true for both men and women internationally. However, when we looked at this question by geography, a different story emerged. For U.S. customers, the primary motivation for 67% of consumers is simply sharing an experience, while in Europe, 65% of consumers are hoping to positively impact others’ buying decisions.
- Let’s take a look at some of the highlights from our interviewees.
- Reviews are kind of like an on-demand emotional type of thing” – a surveyed shopper.
- Ever heard the saying, ‘If you can’t say anything nice, don’t say anything at all’? While the sentiment behind this adage may be well intentioned, it doesn’t inform the psychology behind reviews.
Our research shows that consumers are more inclined to write reviews when the experience they’ve had strikes an emotional chord, whether positive or negative. If a consumer has had a very poor experience, they’ll write a review in order to vent frustration and anger, especially if they feel personally mistreated or wronged.
- In the same manner, if a consumer has had an exceptionally good experience, they’re likely to applaud the company with a good review to help the company succeed.
- This is more frequently the case when the company is small and locally run.
- Not only are reviews reflective of a certain emotional tenor, they’re also, in their purest form, a means for consumers to express themselves.
In the words of one reviewer: reviews are “a great way to voice your opinion and let people know about your experiences when dealing with companies and businesses around the country – fabulous!” Essentially, reviews offer consumers a public outlet to voice their opinion.
- Reviews provide consumers a chance to tell their side of the story and have it heard by their peers and the businesses being reviewed.
- Consumers feel empowered as their opinions put bad companies to shame, highlight companies that stand out amongst the crowd, and more broadly contribute to improving businesses everywhere.
Reviews can also serve to feed the ego, by giving reviewers the opportunity to be recognized and acknowledged by their peers. By writing reviews, consumers can dispense their knowledge, show connoisseurship or expertise and thereby improve their standing in the eyes of their fellow shoppers.
There’s a sense of satisfaction that comes from knowing what you’ve written has benefitted others. It’s a powerful feeling. “it’s good that people have read my review. It helps influence their decision if they want to buy with the company or not.” – a surveyed shopper. By extension, review writing can foster a communal ethos, a sense of common stewardship.
For many, reviews are a consumer’s chance to contribute to a good cause, so reviewers feel like they belong to a community of like minded people. Taking part gives people a sense of kinship and integration.It’s nice to know that your opinion has the power to help others, and that together, you’re potentially making the world just a little bit better in your own way.
Venting frustrations if the experience was negative Praising and helping the company if the experience was positive Having a need to express oneself and feel empowered in doing so Wanting to be recognized or acknowledged for having certain knowledge/taste Feeling part of a community and wanting to give back
This coincides with the reasons we found as to why people read reviews. If consumers write reviews with honesty, passion, and a sense of community behind them, then consumers reading reviews also understand that reviews come from a place of honesty and trustworthiness.
Consumers trust reviews because they knew if they left a review, it would be honest and created to better inform future consumers. It’s a self-serving community in the best of ways and it can benefit businesses as well. We know that reviews have many tangible benefits – they help businesses attain Google Seller Ratings, have helped clients improve their conversion rates and bottom lines, but the biggest benefit is that reviews help both consumers and businesses.
Reviews ensure that the best businesses are rewarded by new and repeat consumers and businesses are encouraged to present themselves and their products in the best way possible. Businesses should be taking a customer feedback or review management strategy into consideration but they should also adopt a customer-first business strategy.
If businesses aren’t serving their customers well, their customers will find alternative options. By focusing on how to best serve customers, businesses will be rewarded with good reviews, and as a result, more business. Now that we understand the why and what of reviews, we can better serve our clients and the consumers relying on our reviews.
Find out why people write bad reviews, and how your business can learn from them to grow, improve, and innovate – read our ‘Bad Reviews’ report.
Can I trust Etsy?
Yes, Etsy is a legit online shopping platform. Etsy is a legitimate e-commerce platform where you can buy and sell goods. Despite people being worried about shopping from independent sellers, Etsy is a reputable brand that’s been around for more than 15 years.
Is it safe to buy on Etsy?
Yes, Etsy is safe to buy from because of its secure payment system, the protection Etsy offers buyers, and its review system. Etsy has been around since 2005 and has processed billions of dollars in transactions. There are millions of sellers on Etsy, most of whom are trustworthy.
- If you buy an item on Etsy and don’t receive it, or receive the item but it’s not as described, you must first try and resolve the issue with the seller.
- If they’re unresponsive, uncooperative, or you’re unable to come to a resolution, you can open a case with Etsy.
- Etsy Support will review a buyer’s case by gathering information from both the buyer and seller.
They will mediate the dispute and make a decision based on the facts. If Etsy Support sides with the buyer, they will issue a refund for the buyer’s total amount (shipping, and cost of the item).
How do I ask a customer to change my review on Etsy?
“Thanks for letting me know! I am so happy to hear it arrived. So sorry it took so long I have been so stressed about the Slow USPS shipping times lately. If you could update your review to reflect that it arrived I’d really appreciate it, Thanks again (you)” Be “human” be apologetic, be thankful, be upbeat.