When a seller marks an item as sold to you, you’ll get a notification and be asked to rate and review them.
- Go to Inbox.
- Tap the notification.
- Tap the number of stars you’d like to rate your seller.
- Tap any of the words that describe your experience with the seller.
Can you see reviews on OfferUp?
When you’re deciding what to buy, tap the seller’s name to see their profile for info about their reputation. You can see how other buyers and sellers have rated them, read reviews, and see badges they’ve earned on OfferUp.
How does OfferUp rating work?
Rating on OfferUp reflects the average number of gold stars someone has received. A person’s ratings are a combination of buying and selling activity on the platform. The number next to the stars shows how many people have rated them. For example, Jessie has been rated by 52 people, with an average of 5 stars.
What happens if you report someone on OfferUp?
When you report someone in the app, you’re reporting them to OfferUp. We might follow up with you if additional information is needed. If someone is bothering you, you can block them. You won’t receive further messages from them and any current message threads you have with them will also disappear.
How do you give someone a 5 star review?
Google: Go to Google and search the business’s name. It may be helpful to add ‘Farmington, NM’ to make sure you pull up the correct listing. Click the link next to their star rating, click ‘leave a review’, click the star on the far right to select all five stars, and write and post your review!
Why does no one respond on OfferUp?
If the other person doesn’t respond, check that they saw your message. Two green checkmarks like the ones below indicate they’ve seen that message. One green checkmark indicates they haven’t seen the message yet. When someone doesn’t respond, it’s up to you if you want to continue searching for another item or buyer.
Can I trust sellers on OfferUp?
Sellers on OfferUp are not only protected by our policies and partnerships, but also by our world-class fraud detection, automation, machine learning, and data models that make OfferUp the simplest, most trusted way to buy and sell.
Is OfferUp a good place to sell?
Best for Buyers : OfferUp – OfferUp
Time to receive payment: Typically within 5-7 days of buyer receiving item Listing fee : $0 Selling area: Nationwide
Why We Chose It We like OfferUp as the best for buyers because of the app’s focus on safety. It lists what it calls Safe Trade Spots and will remove listings that violate guidelines. Pros & Cons Pros
Can sell a wide variety of items, including cars Easy to get started Safe Trade Spots list available
Payments are made in cash or directly through the app Listings may be removed
Overview Another great app for selling items locally is OfferUp, and you can sell anything from used cars to clothes to baby items. With OfferUp, you can also select whether you’d prefer to sell the item locally or ship it nationwide. If you’re a more serious seller, you can promote your item via the OfferUp app to reach more potential sellers.
- As far as getting paid goes, if you sell the item locally, then the buyer will pay you directly when they receive the item.
- If you choose to ship, you will be paid via the OfferUp app.
- You may then set up a withdrawal.
- OfferUp claims you can start listing items for sale within 30 seconds of downloading its app.
Simply upload photos of the item, then input a title, category, condition, description of the item, location, and price. Buyers can then ask for more information about the item or make an offer. As with other apps, make sure you check the restrictions policy and if there are any seller protections.
Why do I have 1 star on OfferUp?
At this time, review notes that go with 1-, 2-, or 3-star ratings don’t appear on a person’s profile. Those review notes include Uncommunicative, Impolite, Problem with meeting location, and Late. OfferUp is working on ways to help people improve their behavior when they get this feedback.
What percentage does OfferUp take from a sale?
Sellers are responsible for paying a service fee when they ship items sold via OfferUp. The fee is 12.9% of your item’s final price (excluding shipping costs) with a minimum fee of $1.99. You’ll see the rate when you’re listing your item and the exact amount when you accept an offer.
Is paying on OfferUp safe?
Shop safely When paying and getting items shipped through OfferUp’s system, you’ll be covered by OfferUp’s 2-Day Purchase Protection program. By keeping your transaction inside OfferUp, and not using an external payment or shipping service, OfferUp can help protect you from fraud and theft.
How do I complain about a seller on OfferUp?
In the listing, scroll down past the Description, then tap Report. Select the reason you’re reporting the listing. Add a note about why you’re reporting the listing (optional). Tap Submit Report, then tap Done.
What if I get scammed on OfferUp?
– OfferUp will issue a refund up to the original price (including shipping costs) to the original form of payment.
What if I get robbed on OfferUp?
In addition to taking the appropriate steps to investigate and address issues that arise through the app, OfferUp partners closely with Law Enforcement. If you have encountered illegal activity or a crime, we strongly recommend contacting local authorities.
Where do I write a review on a product?
You may publish your review directly on the company’s website to reach potential customers. Other options include product review sites, blogs or social media. Make sure you format your review correctly for the platform. For example, some sites may allow you to add a star rating or upload pictures with your review.
How do I do a review on a business?
How do you review a business on Google? – First, log in to your Google account. Search on Google for the business you want to review. Click on the number of reviews that shows in blue text. Click write a review in the top right-hand corner.
How many 5-star reviews to cancel a 1 star review?
How many positive reviews do I need to negate one negative review? Short answer is 40. It’s no secret great customer reviews can drive sales for your site, just like a customer leaving a bad review can damage your company’s reputation. These two things are obviously correlated. What you probably didn’t realize that this crucial ratio between positive and negative reviews that(remove) may be even more important than the reviews themselves.
When customers are dissatisfied or unhappy with a company, there’s a 91% chance they won’t do business with that company again (Lee Resources). Unhappy customers typically tell nine to 15 other people such as friends, family, and co-workers about their experience; some tell 20 or more (White House Office of Consumer Affairs). Surveys show that remove) a negative customer experience is the reason 86% of consumers quit doing business with a company (Customer Experience Impact Report).
So what’s the secret ratio? Studies have now shown that it takes rough 40 positive customers reviews to undo the damage of a single negative review. Wow! This ratio was derived from a combination of human behavior, math, and some simple logic. Here’s the logic sited:
Unhappy customers share their experiences. Happy customers, on the other hand, are unlikely to leave a good review. In fact, studies show that only one in 10 happy customers leave a good review. Your star review rating reflects an overall average of positive and negative reviews. So if your goal is to maintain an overall rating of four stars, you’ll need four, five-star reviews to make up for every one-star review. So if only 1 of every 10 satisfied / happy customers leaves a positive, five-star review for your business, and you know it takes approximately 4 five-star reviews to make up for each one-star review, you realize it will take 40 positive customer experiences with your company to make up for that single negative review.
All of this makes for a positive review-to-negative review ratio that is virtually impossible for your business to ignore. Our services can help you get a handle on this by providing the tools necessary to generate more online reviews. : How many positive reviews do I need to negate one negative review?
How many 5-star reviews to overcome a 1 star review?
The ratio revealed – Here’s the ratio: It takes roughly 40 positive customer experiences to undo the damage of a single negative review. The ratio is derived from a combination of human behavior, math, and logic. Here’s how I discovered it:
A customer who has a negative experience is highly likely to share that experience by leaving a bad review, A customer who has a positive experience, on the other hand, is unlikely to leave a good review. In my experience, only one in 10 happy customers leaves a good review. Your company or product rating (typically out of five stars) reflects an overall average of good and bad reviews. So if your goal is to maintain an overall rating of four stars, you’ll need four five-star reviews to make up for every one-star review. Assuming that only one of every 10 happy customers leaves a positive five-star review, and knowing that it takes four five-star reviews to make up for each one-star review, you can figure it takes 40 positive customer experiences to make up for a single bad review.
All of this makes for a good-to-bad review ratio that is virtually impossible to ignore. I’ve witnessed this firsthand with my company, and it increases the importance of getting great reviews by providing great customer experiences.
What to do if you get scammed on OfferUp?
As a buyer, you have the ability to file a claim for any shipped purchase if there is an issue with your item. However, before you file a claim, we recommend requesting a refund directly from the seller as this will likely give you a faster resolution.
What does review your offer mean?
An offer review date is a scheduled day the seller will review all offers made on their home for sale. Instead of reviewing offers as they come in, all offers will be reviewed at once, on the same day. This doesn’t mean an offer will be accepted on this date – just reviewed.