Submit a one-time appeal of a review – If you flag a review but the verdict says that it doesn’t violate Google Policies, you can submit a one-time appeal.,
- Check that the email address shown is the one you use to manage your Business Profile.
- Tip: If you use another email address, click Switch account,
- Click Confirm,
- Select your business Check the status of a review I reported previously,
- At the bottom of the page, select Appeal eligible reviews the reviews you want to appeal.
- Tip: You can select up to 10 reviews.
- Click Continue Submit an appeal,
- In the new tab, fill out the form and submit.
- You’ll receive an email with the verdict about your appeal.
- If the review is found to violate our policy, it’ll be removed.
- If not, the review remains live and its status remains “Escalated – check your email for updates” in the Reviews Management Tool.
How long does it take to remove a bad Google review?
The review process can take a few business days, so be patient. If Google finds that the review violates their policies, the review will be deleted within three days. If you don’t have any luck on the first attempt, you can escalate the issue and contact Google My Business directly.
Can a reviewer delete a Google review?
Report a review – You can’t contact someone who left an inappropriate review, but you can request that Google to remove it. Reviews are taken down if others label them as inaccurate or if they don’t comply with Google’s review policies,
- On your computer, open Google Maps,
- Find the review that violates Google’s review policies,
- Next to the review, click More Flag as inappropriate,
- Select the reason you want to report the review.
Was this helpful? How can we improve it?
Will people know if I flag their Google review?
Does Google tell who reported a review? – There’s a common misconception that Google tells businesses who reported their reviews. This is not the case! Google does not share this information with business owners for privacy reasons. The only time a business might be able to find out who left them a review is if that person includes their name or contact information in the review itself.
How many reports does Google need to remove a review?
How long does it take for Google to remove a review? H ow long does it take for Google to remove a review? It can take several days for Google to remove a review that has been flagged as inappropriate. However, if Google doesn’t remove a review after you have flagged it, you can still take additional steps to get the review removed. 
Check out our guide on for more detailed, step-by-step instructions, including what to do if Google simply will not remove a negative review you think is inappropriate. Or keep reading here for the highlights.
- The key to removing a Google review is to show Google that the review violates,
- You begin that process by flagging a review for removal.
- How do I flag a Google review for removal? To flag a Google review for removal:
- Log into Google My Business
- Click “Reviews” to view your reviews
- Click the 3-dot menu for the review you want to remove
- Click “Flag as inappropriate”
How many flags does it take to remove a Google review? It only takes 1 flag to remove a Google review as long as you give Google enough evidence that the review violates Google’s policies. Google removes reviews based on whether they violate policy, not based on the number of times a review gets flagged as inappropriate.
If Google still hasn’t removed the review a week or so after you’ve flagged it as inappropriate, escalate the matter to Google’s support team. Make sure you tell the support team the specific language in the review that violates a policy, and which specific policy it violates. This will significantly improve your chances of getting the Google review removed.
It may take Google support up to 24 hours to respond, so be patient. If Google’s support team refuses the remove the review, don’t despair. All is not lost. You still have a few options left. First, if you think the reviewer violated the law in some way (such as committing libel or copyright infringement) then you can still get the review removed if you engage a lawyer.
Google is very good about removing any content that a judge has officially ruled against. Of course lawyers can get pretty expensive. So if you don’t want to pay for legal help, you still have one more arrow in your quiver: You can try to minimize the damage of the review by to it. First see if you can reach out to the customer to solve their problems.
Then after improving the customer’s experience, ask if they’ll update their review (presumably to a kinder, gentler review with an extra star or two added). If you can’t improve the customer’s experience, then your final fallback is to respond to the review in a way that shows all future customers how well you behave in a crisis.
Write a response that demonstrates that you’re sympathetic to your customers’ needs and that you go above and beyond to help your customers when they’re dissatisfied. You may not win over the reviewer, but you may win over dozens or even hundreds of future prospects who read your response to the reviewer.
The one last thing you can do to handle a negative review is to drown out bad reviews with good reviews. To do this, check out the chapter on the in our ultimate guide to Google reviews. Rising star reviews has the best for your business. Use our Free trial and manage your business reviews smoothly.
Does deleting Google business delete reviews?
The Best Solution? Get More Google Reviews – Unfortunately, deleting your Google Business Profile will not delete the reviews. It would simply result in you permanently losing control of your business page with all of its details, and reviews, still available for public viewing on Google’s search engine results pages.
The best solution is to improve your Google business page by getting more positive reviews. Of course, getting more Google reviews is easier said than done. And even with a strategy in place – together with the best customer service that your business can provide – getting reviews is still a long process that involves a lot of manual hard work.
That’s why ReputationStacker was developed. ReputationStacker speeds up the process of collecting customer reviews. It’s a fully automated service that benefits businesses by streamlining the way customers review their experiences. If you want to get more Google reviews, ReputationStacker is the solution.
How many reports does it take to remove a Google review?
How long does it take for Google to remove a review? H ow long does it take for Google to remove a review? It can take several days for Google to remove a review that has been flagged as inappropriate. However, if Google doesn’t remove a review after you have flagged it, you can still take additional steps to get the review removed. Check out our guide on for more detailed, step-by-step instructions, including what to do if Google simply will not remove a negative review you think is inappropriate. Or keep reading here for the highlights.
- The key to removing a Google review is to show Google that the review violates,
- You begin that process by flagging a review for removal.
- How do I flag a Google review for removal? To flag a Google review for removal:
- Log into Google My Business
- Click “Reviews” to view your reviews
- Click the 3-dot menu for the review you want to remove
- Click “Flag as inappropriate”
How many flags does it take to remove a Google review? It only takes 1 flag to remove a Google review as long as you give Google enough evidence that the review violates Google’s policies. Google removes reviews based on whether they violate policy, not based on the number of times a review gets flagged as inappropriate.
If Google still hasn’t removed the review a week or so after you’ve flagged it as inappropriate, escalate the matter to Google’s support team. Make sure you tell the support team the specific language in the review that violates a policy, and which specific policy it violates. This will significantly improve your chances of getting the Google review removed.
It may take Google support up to 24 hours to respond, so be patient. If Google’s support team refuses the remove the review, don’t despair. All is not lost. You still have a few options left. First, if you think the reviewer violated the law in some way (such as committing libel or copyright infringement) then you can still get the review removed if you engage a lawyer.
Google is very good about removing any content that a judge has officially ruled against. Of course lawyers can get pretty expensive. So if you don’t want to pay for legal help, you still have one more arrow in your quiver: You can try to minimize the damage of the review by to it. First see if you can reach out to the customer to solve their problems.
Then after improving the customer’s experience, ask if they’ll update their review (presumably to a kinder, gentler review with an extra star or two added). If you can’t improve the customer’s experience, then your final fallback is to respond to the review in a way that shows all future customers how well you behave in a crisis.
Write a response that demonstrates that you’re sympathetic to your customers’ needs and that you go above and beyond to help your customers when they’re dissatisfied. You may not win over the reviewer, but you may win over dozens or even hundreds of future prospects who read your response to the reviewer.
The one last thing you can do to handle a negative review is to drown out bad reviews with good reviews. To do this, check out the chapter on the in our ultimate guide to Google reviews. Rising star reviews has the best for your business. Use our Free trial and manage your business reviews smoothly.