Report a review – You can’t contact someone who left an inappropriate review, but you can request that Google to remove it. Reviews are taken down if others label them as inaccurate or if they don’t comply with Google’s review policies,
- On your computer, open Google Maps,
- Find the review that violates Google’s review policies,
- Next to the review, click More Flag as inappropriate,
- Select the reason you want to report the review.
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Why would someone remove a Google review?
Find why a review is missing – Missing reviews There are several reasons why reviews may be removed from the page. In most cases, missing reviews were removed for policy violations like spam or inappropriate content. We do not reinstate reviews that were removed for policy violations.
These removal measures help make sure that reviews on Google properties are relevant, helpful, and trustworthy. Learn about prohibited and restricted content for reviews, Reviews can sometimes be removed from a Business Profile after a reinstatement. If you lost reviews when your profile was disabled or suspended and then reinstated, contact support for assistance,
Tip: If you set a future opening date for your business that hasn’t opened yet, any reviews left before it’s open to the public will be removed.
How many times does a Google review have to be reported to be removed?
How long does it take for Google to remove a review? H ow long does it take for Google to remove a review? It can take several days for Google to remove a review that has been flagged as inappropriate. However, if Google doesn’t remove a review after you have flagged it, you can still take additional steps to get the review removed. Check out our guide on for more detailed, step-by-step instructions, including what to do if Google simply will not remove a negative review you think is inappropriate. Or keep reading here for the highlights.
- The key to removing a Google review is to show Google that the review violates,
- You begin that process by flagging a review for removal.
- How do I flag a Google review for removal? To flag a Google review for removal:
- Log into Google My Business
- Click “Reviews” to view your reviews
- Click the 3-dot menu for the review you want to remove
- Click “Flag as inappropriate”
How many flags does it take to remove a Google review? It only takes 1 flag to remove a Google review as long as you give Google enough evidence that the review violates Google’s policies. Google removes reviews based on whether they violate policy, not based on the number of times a review gets flagged as inappropriate.
If Google still hasn’t removed the review a week or so after you’ve flagged it as inappropriate, escalate the matter to Google’s support team. Make sure you tell the support team the specific language in the review that violates a policy, and which specific policy it violates. This will significantly improve your chances of getting the Google review removed.
It may take Google support up to 24 hours to respond, so be patient. If Google’s support team refuses the remove the review, don’t despair. All is not lost. You still have a few options left. First, if you think the reviewer violated the law in some way (such as committing libel or copyright infringement) then you can still get the review removed if you engage a lawyer.
- Google is very good about removing any content that a judge has officially ruled against.
- Of course lawyers can get pretty expensive.
- So if you don’t want to pay for legal help, you still have one more arrow in your quiver: You can try to minimize the damage of the review by to it.
- First see if you can reach out to the customer to solve their problems.
Then after improving the customer’s experience, ask if they’ll update their review (presumably to a kinder, gentler review with an extra star or two added). If you can’t improve the customer’s experience, then your final fallback is to respond to the review in a way that shows all future customers how well you behave in a crisis.
Write a response that demonstrates that you’re sympathetic to your customers’ needs and that you go above and beyond to help your customers when they’re dissatisfied. You may not win over the reviewer, but you may win over dozens or even hundreds of future prospects who read your response to the reviewer.
The one last thing you can do to handle a negative review is to drown out bad reviews with good reviews. To do this, check out the chapter on the in our ultimate guide to Google reviews. Rising star reviews has the best for your business. Use our Free trial and manage your business reviews smoothly.
Can you leave a Google review more than once?
Can I Leave More Than One Google Review? – If you visit a business more than once, can you leave another review? Unfortunately, you can only have one active review per business at a time. But, if you’d like your feedback to reflect a more recent experience, you have a few options:
- Delete your original Google review and post a new one.
- Leave a review on another review site like Yelp or the Better Business Bureau.
- Ask the business if they accept written testimonials on their website or over the phone.
Even if you’ve already left a Google review, you can help your favorite brand gain future business by contributing feedback elsewhere.
Can you pay to remove reviews on Google?
Running a business is hard, and there’s no better feeling than seeing a positive review come through. However, it’s exceptionally difficult when, among all the lovely compliments, a bad review weaves its way in, tainting all the good work you’ve done.
- We live in a world where the opinions of strangers have a big impact on whether we use a service or not.
- According to a recent survey, 77% of people will almost always read reviews before deciding on a local business to use.
- Furthermore, 89% of people are more likely to use a business that responds to all of its reviews.
When you receive a bad Google review, it’s normal to wonder if there is a way to just pay someone to remove it. Unfortunately, this is not possible. Major review platforms, such as TripAdvisor, Yelp, and Google, pride themselves on providing honest reviews, so they do not offer any services where you can pay to have them removed.