Report a review – You can’t contact someone who left an inappropriate review, but you can request that Google to remove it. Reviews are taken down if others label them as inaccurate or if they don’t comply with Google’s review policies,
- On your computer, open Google Maps,
- Find the review that violates Google’s review policies,
- Next to the review, click More Flag as inappropriate,
- Select the reason you want to report the review.
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Why can’t I delete my Google review?
Can You Delete Google Reviews? – The most common question we get asked by multi-location business owners is if they could delete Google reviews, Here’s our take on it! Google reviews do not require any verification or approval before posting. And Google doesn’t offer a direct option to delete reviews.
This is because people leave reviews on Google based on their experience. Since Google’s mission is to provide accurate information to its users, you can’t just remove reviews without their approval. The closest option is to flag reviews from within your account to alert Google support of an issue, but you cannot delete them yourself.
Also, reviews are automatically processed by Google to detect inappropriate content, such as fake and spam reviews. It may take down reviews that are flagged to comply with Google policies or legal obligations. However, it is possible to delete the reviews you might have posted on Google.
How long does it take to remove a Google review?
The review process can take a few business days, so be patient. If Google finds that the review violates their policies, the review will be deleted within three days.
Is it possible to remove a Google review?
To ask Google to remove or delete an inappropriate review from your Business Profile, report the review. Google can remove reviews that violate Google’s policies. Important: Before you ask to remove or delete a review, read our reviews policy.
Why can’t I edit my Google review?
How to Edit or Delete a Google Review
Important Note: Google Reviews can only be edited or deleted by the user who posted the review in the first place.Step 1 > Make sure you are signed in to your Google account.Step 2 > Go to,Step 3 > Click on the three dash menu icon at the left of the Search Google Maps box.
Step 4 > Click on Your Contributions, 
Step 5 > Click on REVIEWS, 
Step 6 > Locate the review that you want to Edit or Delete and click on More icon, 
Step 7 > This will give you the option of Editing or Deleting the Review (or adding a Photo). 
: How to Edit or Delete a Google Review
Can businesses hide Google reviews?
Some businesses choose to hide reviews that they don’t like, but this practice is not effective because customers can still see the overall rating.3. Reviews can help businesses improve their product or service and make more informed decisions about future business decisions.
Can the same person leave 2 Google reviews?
Can I Leave More Than One Google Review? – If you visit a business more than once, can you leave another review? Unfortunately, you can only have one active review per business at a time. But, if you’d like your feedback to reflect a more recent experience, you have a few options:
- Delete your original Google review and post a new one.
- Leave a review on another review site like Yelp or the Better Business Bureau.
- Ask the business if they accept written testimonials on their website or over the phone.
Even if you’ve already left a Google review, you can help your favorite brand gain future business by contributing feedback elsewhere.
What happens when you report a review on Google?
What Happens When You Report a Google Review? – After you report a Google review, Google’s team will assess the review in question. Google asks for your patience because this process may take several days. If Google decides that the review violates its policies, it will take it down. If it determines the Google review doesn’t violate its policies, the review will be left in place.
How many flags does it take to remove a Google review?
How long does it take for Google to remove a review? H ow long does it take for Google to remove a review? It can take several days for Google to remove a review that has been flagged as inappropriate. However, if Google doesn’t remove a review after you have flagged it, you can still take additional steps to get the review removed. 
Check out our guide on for more detailed, step-by-step instructions, including what to do if Google simply will not remove a negative review you think is inappropriate. Or keep reading here for the highlights.
- The key to removing a Google review is to show Google that the review violates,
- You begin that process by flagging a review for removal.
- How do I flag a Google review for removal? To flag a Google review for removal:
- Log into Google My Business
- Click “Reviews” to view your reviews
- Click the 3-dot menu for the review you want to remove
- Click “Flag as inappropriate”
How many flags does it take to remove a Google review? It only takes 1 flag to remove a Google review as long as you give Google enough evidence that the review violates Google’s policies. Google removes reviews based on whether they violate policy, not based on the number of times a review gets flagged as inappropriate.
- If Google still hasn’t removed the review a week or so after you’ve flagged it as inappropriate, escalate the matter to Google’s support team.
- Make sure you tell the support team the specific language in the review that violates a policy, and which specific policy it violates.
- This will significantly improve your chances of getting the Google review removed.
It may take Google support up to 24 hours to respond, so be patient. If Google’s support team refuses the remove the review, don’t despair. All is not lost. You still have a few options left. First, if you think the reviewer violated the law in some way (such as committing libel or copyright infringement) then you can still get the review removed if you engage a lawyer.
Google is very good about removing any content that a judge has officially ruled against. Of course lawyers can get pretty expensive. So if you don’t want to pay for legal help, you still have one more arrow in your quiver: You can try to minimize the damage of the review by to it. First see if you can reach out to the customer to solve their problems.
Then after improving the customer’s experience, ask if they’ll update their review (presumably to a kinder, gentler review with an extra star or two added). If you can’t improve the customer’s experience, then your final fallback is to respond to the review in a way that shows all future customers how well you behave in a crisis.
Write a response that demonstrates that you’re sympathetic to your customers’ needs and that you go above and beyond to help your customers when they’re dissatisfied. You may not win over the reviewer, but you may win over dozens or even hundreds of future prospects who read your response to the reviewer.
The one last thing you can do to handle a negative review is to drown out bad reviews with good reviews. To do this, check out the chapter on the in our ultimate guide to Google reviews. Rising star reviews has the best for your business. Use our Free trial and manage your business reviews smoothly.
How long does it take for Google to edit a review?
Edits you make to your verified Business Profile may be reviewed to ensure they follow our guidelines for representing your business on Google. Learn more about our guidelines, Tip: It typically takes up to ten minutes to review your edits. Pending edits To help keep information on Google accurate and reliable, Google may need to review your edits to ensure that the information you provided is correct.
Why can I only see my Google review when logged in?
Why can I only see my google review when logged in? – If you’re only able to see your Google review when logged in, it’s likely because the review is still awaiting moderation from Google. This moderation process can take a few days. Once the review is approved, it will be visible to everyone.
How many times can I edit my Google review?
March 18, 2019 This is a great question, and we get asked all the time. Unfortunately, Google does not allow you to reassign or even remove reviews from your Google listing. If you find yourself in a situation where you have a bad review that you feel is false, you can do three things to try to lessen the blow:
- If you know the person that left the review, we recommend contacting this person to acknowledge their review, offer to resolve their issues and ask them to update or remove their review.
- In the case of customers reviewing the wrong location, this isn’t something you can move or reassign. The only thing that has worked for us is to send an email to those few individuals and asking them to leave their review on the correct locations listing. Since you are asking your customers to redo their kind act, you can use this link generator to help streamline the process: https://www.grade.us/home/labs/google-review-link-generator
- If you are not able to contact the person that left you the review or they are not a customer/client, we recommend responding publicly to the review through your Google account. You can locate the review once you are logged in and click “REPLY.”
- Below is a sample response you can use to respond:
- Hi,, We appreciate your interest in our firm, although we have never had a client by your name, so we are concerned with the low rating you provided. If your rating was in error, we would appreciate you removing the review. If your rating was not in error, we would appreciate the opportunity to discuss any questions or concerns you may have. Please contact us at (XXX) XXX-XXXX, Thank you!
- Below is a sample response you can use to respond:
- Report the review to Google. You can “flag” the review and follow the prompts to submit your complaint. Google does not guarantee they will remove the review, but it doesn’t hurt to try!
Why do Google reviews get rejected?
3. The review was posted from a new Google account. – Google is on the lookout for businesses that create fake reviews or that buy Google reviews. Google wants customers to trust the reviews they read in Google Maps. Google may reject reviews if a customer leaves a review from a brand new account, or if they leave a lot of reviews in a short amount of time.
Why can’t anyone see my review on Google?
Why Google reviews isn’t showing up my review So, I thought the easiest way to get a simple 5-star review on my free was to ask my partner to write an amazing review! I WAS WRONG. The review written by her was carefully crafted, and then inserted to appear on my Google business listing (I even curated it!) but, when my girlfriend left the review and logged out, it doesn’t show up at all, and is not able to be noticed on Google search.
However, when she logs into her Google admin profile, it shows the review she’s actually left! Sound familiar or frustrating? So, why isn’t my google review showing up? It is likely that your review got filtered or removed for violating Google’s moderated review policies, Google filters a small percentage of reviews based on things like spelling, grammar, punctuation etc.
Based on cases we’ve looked at, here is what we come up with for reasons why your customers reviews might sometimes go missing.
What happens when you report a review on Google?
What Happens When You Report a Google Review? – After you report a Google review, Google’s team will assess the review in question. Google asks for your patience because this process may take several days. If Google decides that the review violates its policies, it will take it down. If it determines the Google review doesn’t violate its policies, the review will be left in place.